Clients include... wells_fargo_logo marriott_logo keller_williams_logo givaudan_logo four_seasons_logo salesforce_logo united_logo
As featured in... abc_logo inc_logo huffpost_live-logo it_business_edge business_news-logo

Can You Do Good and Still be Successful?

Our world is filled with endless choices.  Do we focus on social media or personal relationships?  Do we eat low carbs or low fat, or both?  Do we take the red pill or the blue pill?

But it has become increasingly clear to me over the years that we might not need to choose between as many of those options.  Things are often not so black and white.  I see more and more examples of “grey-ness.”

Although at first this may seem as though it would add to confusion, there’s another way of looking at it.  It also means that compromises and win-win situations are much more likely to occur than we may have previously thought.
One of my favorite examples of this is the realization that we don’t need to choose between being successful and living a deeply meaningful life that makes a significant, positive impact on the world around us.  
In fact, it turns out that the two are quite interdependent.  By focusing on what we can do to be of service to others in the short time we have on this planet, we actually dramatically increase the likelihood that we will be successful in our businesses or careers, especially as leaders.
I was recently reminded of this when I read a fantastic blog post by Skip Prichard .  In the post, Skip interviews Jeff Klein, who is an executive team member of Conscious Capitalism Inc., and the author of Working for Good: Making a Difference While Making a Living and It’s Just Good Business: The Emergence of Conscious Capitalism & The Practice of Working For Good.
Jeff summarizes his thoughts on the benefits of “working for good” as follows:
Purpose is among the highest motivations for human beings. If your work is infused with purpose, then you are inspired and energized to bring all that you have and all that you can to the work.


Love and care similarly bring out the best and most in people. If you care about and for the people you work with and if they care about and for you, your connection to them is deep, and you are motivated to serve and support each other.

When people are aligned and alighted in purpose, supporting and serving each other — and others who they come in contact with (including customers and other stakeholders of the business) — the business is alive. It attracts attention and fosters relationships built on trust and loyalty, which leads to resilience and sustainability.

This is very good for business!

In his blog post, Skip goes on to share some of Jeff’s very valuable insights into how we can make daily progress toward living a life that allows us to consistently and successfully “work for good.”
I highly recommend that you take a few moments to read this post (you can see the full post here). 

Thanks for reading this post!  As a gift, I’d like to give you this excellent eBook for FREE!  


Just CLICK HERE, and I’ll send you this eBook, featuring chapters from John Spence, Jeff Klein, Charlie Kim, Michael Carroll, Ted Prince, David Marquet, and Ben Lichtenwalner.

Seek A Meaningful Life Instead Of A Pleasant One

Would you like an incredibly simple yet powerful tool for excelling as a leader and living a happier life?

Try focusing more of your energy on doing things that make life meaningful instead of on trying to make life more pleasant.

We could never make every moment of life pleasant.  It’s an exercise in futility.  No matter how hard we try, there will always be ups and downs, sickness, loss, old age, and death.  Thus, from a logical standpoint, trying to make our lives more pleasant is not the best place to focus our energy.

Also, deep down, we know that pleasantness doesn’t result in greater happiness. We know that there are countless wealthy people, living the most pleasant lives we can imagine, who have to take medication to deal with the emptiness and depression they feel.  In fact, there is now over ten years of research from the field of positive psychology demonstrating very clearly that our happiness has little to do with how pleasant our lives are.

But, we humans can easily becomes creatures of habit, conditioned by our surroundings to behave in certain ways. In our modern culture, we are bombarded with the idea that we’ll be happier if we have more stuff or make our lives more pleasant.  As a result of this conditioning, it’s easy to start believing that it’s true.

Unfortunately, when we get caught in the trap of thinking that life will be better if we make it more pleasant, there are numerous negative ramifications.

One ramification is focusing too much on money at the expense of people.  This can result in great short-term success, but never in long-term success.  If we don’t care for our people – customers, vendors, and employees – our success will not be sustainable.

Focusing on pleasantness also results in avoiding tough conversations that we need to have.  According to my friend, John Spence, one of the top executive trainers in the world, this is one of the biggest issues faced by businesses today.  Many businesses simply aren’t talking about the things that are tough to discuss, but really important to the success of the business.  Avoiding these conversations helps keep life pleasant in the short term.  But, in the long term, the consequences of avoiding tough conversations are often detrimental.

Over time, focusing on making life pleasant in the short term results in leadership failures and dissatisfaction with our lives.  But it doesn’t have to be this way.  We can gradually end the habit to seek out pleasantness and form the habit of creating a meaningful life.

If you want to excel as a leader and live a deeply meaningful and happy life, simply shift your focus to how you can better serve the people around you instead of how you can make your own life more pleasant.

The first step is to make a clear distinction between what we need in our lives, and what we simply want.  I’ve found that the more I replace things and activities I simply want with efforts to be of greater service to those around me, the happier I have become and the more excited I am about waking up to start my day because it is filled with increasingly greater meaning.

Assuming that we’re taking care of our basic needs, we can start shifting our focus away from making life more pleasant to creating a life of meaning by asking this question every day, several times a day: What can I do to better serve the people around me?

If you try this for a month, I believe you’ll see a significant, positive shift in your life.


Thanks for reading this post!  As a gift, I’d like to give you this excellent eBook for FREE!  


Just CLICK HERE, and I’ll send you this eBook, featuring chapters from John Spence, Jeff Klein, Charlie Kim, Michael Carroll, Ted Prince, David Marquet, and Ben Lichtenwalner.

Interview with Ben Lichtenwalner – Founder of Modern Servant Leader

This is an inspiring and informative interview with Ben Lichtenwalner, founder of Modern Servant Leader.  I took away several great ideas to add to my leadership toolbox.

Some highlights include:

1:50 – The story of how Ben discovered Servant Leadership
6:01 – Ben offers a great definition of Servant Leadership
8:56 – Examples of highly successful companies that practice Servant Leadership
15:50 – Great tips for being a better leader
20:55 – Some inspiring examples of selfless leaders

Ben Lichtenwalner is the founder of Modern Servant Leader, a site that promotes Servant Leadership awareness, adoption, and action. He’s also an advisor to Philanthropist.org and the Senior Manager of Internet and eCommerce at Whirlpool Corporation. Ben has held senior leadership roles and overseen technology teams across other Fortune 500, Inc. 500, and non-profit corporations. Having learned from both positive and negative leadership styles, he now shares his experiences and lessons learned to promote greater awareness of Servant Leadership.

Ken Melrose is the author of Making the Grass Greener on Your Side, referenced in the interview. This is the story of how Servant Leadership helped save Toro (http://amzn.to/13tFxIt).





Thanks for reading this post!  As a gift, I’d like to give you this excellent eBook for FREE!  


Just CLICK HERE, and I’ll send you this eBook, featuring chapters from John Spence, Jeff Klein, Charlie Kim, Michael Carroll, Ted Prince, David Marquet, and Ben Lichtenwalner.

Interview With Culture Expert Jill Felska

In this interview,culture expert Jill Felska sheds light on the power of building a great workplace culture.

Here are some highlights:

1:12 – Jill shares her “Why” (she’s a fan of Simon Sinek, too)
3:12 – The power of creating a great workplace culture
5:21 – Example of a business achieving great success as a result of the culture
8:10 – How great cultures attract top talent
10:12 – How to keep the family feel as a business grows
13:04 – Tools for becoming a more effective leader

Jill Felska is a human sparkler – always full of energy and ideas. She is on a personal mission to create a happier, more engaged workforce. An entrepreneur at heart, she is currently running marketing at Path.To. In her next life, she’d love nothing more than to be a professional dancer. That said, she’d settle for a stint on So You Think You Can Dance.

Did you like this post?  To receive The Ultimate Leaders E-Zine for FREE, just Click Here.  It includes all my blog posts, interviews with great leaders, and other resources to help you become the Ultimate Leader.  

3 Rules for Leading Productive Meetings

Do you walk away from meetings feeling as though your people have provided excellent input and innovative solutions for dealing with the issue at hand?

If not, you may be violating three essential rules for leading productive meetings.

I recently had lunch with one of my mentors and business colleagues, Dr. Ted Prince, founder and CEO of the prestigious Perth Leadership Institute.  As a trainer for the Perth Leadership Institute, I always welcome the opportunity to have one-on-one time with Dr. Prince because I usually walk away with some new gem of insight that helps me to be a better trainer and/or to be a better leader.

This recent lunch was no exception.  Although at Perth we are focused very intently on helping leaders improve their direct impacts on gross margin and expenses, Dr. Prince spent 20 years leading numerous companies, including a publicly traded company, as a CEO or as a board member, so he also has a lot of wisdom regarding how to deal with people.

During our lunch, the topic of listening came up, which reminded him of three essential rules for running productive meetings, which he had recently taught to some executives he was coaching.

The three rules for leaders to follow if we want to have the most productive meetings are:

  1. Speak last
  2. Speak less than 10% of the time
  3. Don’t offer opinions


Speak Last

As leaders, many of us often think that we’re supposed to be the one with all the great ideas.  But great leaders know that to be most effective we need to surround ourselves with people that are smarter than us (which is pretty easy for me) and find ways to get them sharing ideas as frequently as possible.  Speaking last is a great way to make sure this happens.  When we speak first, we can create unconscious boxes that people might not feel safe deviating from.  By making the effort to get our people talking before we share any of our own thoughts, we ensure that we have the best chance of getting fresh new ideas that we might have never heard if we shared our ideas first.

Speak Less than 10% of the Time

When we do speak, it should be at most 10% of the time, and primarily to ask questions of our people.  We already know what we think about the topic.  The only way we’ll discover solutions that are potentially better than the ones we have is to get our people talking as much as possible.  In this way, they are likely to either create a solution or provide some new way of looking at an issue that allows us to arrive at a solution that we never would have seen had we tried to do it all on our own.

Don’t Offer Opinions

Our goal should be to create an environment where people feel really safe to share whatever ideas they have.  The moment we start offering opinions about the topic in general or, worse, an idea shared by our people, we increase the level of fear people will have about sharing their ideas, and decrease the likelihood that we will get truly innovative solutions from our people.

Do you follow a version of these three rules when you lead meetings with your people?

Did you like this post?  To receive The Ultimate Leaders E-Zine for FREE, just Click Here.  It includes all my blog posts, interviews with great leaders, and other resources to help you become the Ultimate Leader.  

The Intersection of Compassion and Innovation – Interview with Suz Burroughs

An interview with innovation and design thinking expert Suz Burroughs, looking at the intersection between compassion, wakefulness, and innovation.

Suz is an independent consultant and a visiting professor of innovation at the Bill Greehey School of Business at St. Mary’s University.  Suz is working toward a certification as a Mindfulness Based Stress Reduction (MBSR) teacher and developing online emotional intelligence training programs in addition to brand consulting and creative facilitation.  While working at Google, Suz was an early member of the Global Innovation Program, worked to create learning experiences for senior leaders, produced online learning programs, and always had at least one social responsibility project going at any time.  Connect with Suz at suzburroughs.com.

Did you like this post?  To receive The Ultimate Leaders E-Zine for FREE, just Click Here.  It includes all my blog posts, interviews with great leaders, and other resources to help you become the Ultimate Leader.  
CT5X9X2ZJGTK

Are You A Leader, Or Just A Manager?

It seems that on almost a daily basis I see or hear the words “leader” and “manager” used interchangeably.  In fact, I sometimes catch myself using them interchangeably, too.

But, when we look closely, it becomes clear that “leader” and “manager” are not necessarily synonymous.  A leader doesn’t necessarily need to be in a management position.  And there are many people in management positions that are certainly not leaders.

Confused?  I hope to clarify below.

What is a manager?

The first definition of “manager” that appears when I search with Google is “A person responsible for controlling or administering all or part of a company or similar organization.” For a person to have such responsibilities, they almost always have a title like “manager” or “supervisor” or “director”.  But having a title doesn’t make someone a leader.  If a person has a title but no one is willingly following her or him, then she or he is not a leader.  She or he is just a manager.

What is a leader?

We are only a leader when we are influencing people’s behaviors in a way that results in them willingly following us.   The ability to influence people’s behaviors doesn’t require a title or management position.  The two leaders who were arguably the most influential in history, Jesus and Gandhi, had no title at all.  But they influenced billions of people’s behaviors and billions of people willingly followed them (many still do).  Gandhi’s leadership ended the oppressive British rule over India, liberating hundreds of millions of people.

These two leaders also built their influence in exactly the same way.  They both focused on loving and serving the people around them and they had impeccable character.  I believe that there is no better way to build influence than this.  When people know that we truly care about them and want to help them, they are much more willing to follow us.  When they see that we consistently do the right thing in a caring way, even when it is very difficult to do, we inspire our followers by our example.

What are some ways you are leading by example, whether or not you have a title?

How focused are you on serving your people in ways that help them grow as human beings and achieve greater personal and professional success?



Thanks for reading this post!  As a gift, I’d like to give you this excellent eBook for FREE!  


Just CLICK HERE, and I’ll send you this eBook, featuring chapters from John Spence, Jeff Klein, Charlie Kim, Michael Carroll, Ted Prince, David Marquet, and Ben Lichtenwalner.

Interview with Kristen Hadeed – Founder and CEO of Student Maid

Kristen is a great leader who has built an incredible culture at her company – a culture that has resulted in tremendous growth and a retention rate that is 15 times better than the industry average!  This whole interview is fantastic, full of gems for anyone in a leadership position.

Below are some highlights:

1:10 – The Student Maid story
2:35 – An overview of the culture that results in a retention rate that is 15 times the industry average
6:15 – Creative ways to increase employee engagement
8:49 – The importance of developing people, even for low skill positions
10:35 – Helping employees develop an ownership mentality
12:39 – Ideas for great communication that builds high levels of trust
20:25 – Kristen’s inspiring view of the essence of leadership

To learn more about Kristen and Student Maid, please visit her website – www.kristenhadeed.com 

Did you like this post?  To receive The Ultimate Leaders E-Zine for FREE, just Click Here.  It includes all my blog posts, interviews with great leaders, and other resources to help you become the Ultimate Leader.  

What Can I Give? – A Powerful Question for Being a Great Leader

Want an extremely simple way to dramatically improve your effectiveness as a leader?

Start thinking in terms of what you can give the people you lead instead of what you can get out of them.

To go from being just a “manager” to being a leader, we should shift our mentality from being a taskmaster to being a mentor.

If we’re doing our job as a manager, it should be a given that we set clear expectations for our people and let them know that we’ll hold them accountable to meeting those expectations.  But that definitely shouldn’t be where we focus our energy.

We should focus our energy on finding ways that we can help our people to be happier, both at work and away from work, and to continuously grow both personally and professionally.

We should know what goals and aspirations our people have, both at work and away from work, and do whatever we can to help our people reach those goals (provided they are positive of course).

What happens when we personally invest in the development and well-being of our people?

For one, by truly caring about our people and consistently demonstrating that we care, we build influence.  People want to do great things not because of fear of reprisal if they don’t do them, but because they don’t want to let us down.

We also build a culture of trust and service that people want to be around.  This is a simple way to gain one of the few competitive advantages that still remain in today’s business world – the ability to attract and retain top talent.  One company that has been proving this for years is nextjump, which had a 0.2% hire rate last year (almost 18,000 applications for 35 positions) and has almost no turnover.  Their stated reason for existing as a company, their “Why”, is “To do the little things that allow others to do the great things they are meant to do.”

Most important in the grand scheme of things it that we find we’re happier and enjoy going to work more.  Being a mentor who helps people achieve greatness is much more rewarding and meaningful than being only a manager.

What are some ways you are helping your people to be happier and continuously grow?

Did you like this post?  To receive The Ultimate Leaders E-Zine for FREE, just Click Here.  It includes all my blog posts, interviews with great leaders, and other resources to help you become the Ultimate Leader.  

Interview with Chad Paris – Founder and CEO of Parisleaf

Hi!

This is a video interview with Chad Paris – CEO and CRO (Chief Relationship Officer) of Parisleaf, a socially-conscious design firm. Chad believes authenticity is not the key to success in the workplace, but ground zero for where a successful business model should begin. Practicing authenticity with his colleagues has produced immense results mentally, spiritually, and financially.

Some highlights of the interview include:

4:00 – The company was founded with an social cause in mind.  Chad talks about how they plant trees for every order and every social media follower.

8:00 – Chad describes some incredible business outcomes that he attributes to empowering employees, authenticity in the workplace, and focusing his energy on making Parisleaf a fun place to work.

13:05 – Great examples of empowering employees.

20:00 – Some inspiring examples of the effects of a great workplace culture.

Did you like this post?  To receive The Ultimate Leaders E-Zine for FREE, just Click Here.  It includes all my blog posts, interviews with great leaders, and other resources to help you become the Ultimate Leader.